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Background
 
 
The new procedures for responding to cases of travel associated legionnaires' disease, as outlined in the European guidelines, came into use on 1 July 2002. As a consequence, tour operators are no longer routinely informed about clusters of cases associated with tourist accommodation. However, occasions will arise when tour operators will still be informed about clusters. This short briefing in the form of questions and answers has been prepared to help tour operators understand the different aspects of the new procedures.
 
   
 
 
How does information about a cluster get back to the country of infection, how long does it take and to whom does the information go?
 
 
When a cluster (two cases linked in time and to the same accommodation) is identified or received at the co-ordinating centre in London, a cluster alert is prepared and sent by fax on the same day, to the EWGLINET collaborators in the country of infection and to the collaborators in all the other EWGLI countries. The cluster alert is also sent to the European office of the World Health Organization (WHO) and the European Centre for Disease Prevention and Control (ECDC) based in Sweden.
 
   
 
 
How many days does the country of infection have to respond to the cluster alert?
 
 
If the country of infection is using the guidelines, it must return information about follow up measures at the accommodation site within two weeks of receipt of the cluster alert. This information is sent using Form A from the guidelines. Form B should be returned within six weeks of receipt of the cluster alert. This form contains summary information on the investigations, results and control measures taken at the site.
 
   
 
 
What happens if no information is sent either at two weeks or six weeks?
 
 
Details of the cluster and the name of the hotel will be posted in the Site Updates section of the EWGLI website and the reason for the posting will be given.
 
   
 
 
Are tour operators informed when accommodation site names are published?
 
 
We maintain a list of tour operators and tour operator organisations/ federations who are informed of intended publication details in advance of the accommodation site name/ cluster information being posted on the EWGLI website.
 
 
Any other tour operator may request to be added to the list by getting in touch with us at the email address listed in the Contact Us section.
 
 
Tour operators can also sign up to the EWGLINET email subscription service that will inform them when information is added to or removed from the website.
 
   
 
 
Should an individual tour operator pass on the information to other tour operators?
 
 
If there is a mechanism for you to do this in your country, we believe this is a good idea. The best way to ensure that all the major tour operators in your country are informed is to ask your national federation of tour operators or equivalent body to send a request to be added to the advance notification group, or alternatively to sign up to the email subscription service. The national body can then forward this information to its members.
 
 
Tour operators who do not subscribe to the email system should check the EWGLI website on a regular basis for posting of hotel names.
 
   
 
 
What are the procedures if the country of infection is not using the guidelines?
 
 
The co-ordinating centre in London will inform the country of infection about the cluster (assuming we have a contact in that country – alternatively we would send the cluster alert to the World Health Organisation, who are then responsible for contacting the national Ministry of Health in the country of infection). On the day following the initial alert, the co-ordinating centre issues an alert to the tour operators listed here. We expect the country of report to also inform their tour operators so that they can make decisions about continuing to use the accommodation site. We do not propose publishing the name of the accommodation site in the Site Updates section where the site is in a country not using the guidelines.
 
   
 
 
What are the procedures when three (or more) cases are reported (and which form a cluster) all with onset in a short space of time?
 
 
If the country of infection is not using the guidelines, tour operators should be informed about the cluster as before. If the country of infection is using the guidelines, they will be expected to return Forms A and B in the usual way. However, because of the seriousness of the cluster, tour operators will also be informed if the onsets of infection in the three (or more) cases are close together. The country of report should also consider informing their tour operators directly. If tour operators decide to withdraw from a hotel associated with three cases, EWGLINET would like to be informed.
 
   
 
 
What should tour operators do when people report directly to them that they know of cases of legionnaires' disease in a particular hotel?
 
 
The information should always be verified before action is taken. The best way to do this is to contact the collaborator in the country of report or the co-ordinating centre in London to see whether they have any details of the report, including any medical information about the cases. Names and addresses of the collaborators are listed in the Collaborators section. If the report turns out to be true, the EWGLI procedures for reporting and responding to cases will be followed in the usual way.
 
   
 
 
Which countries have agreed to use the guidelines?
 
 
A full list of the countries which have signed up to follow the European guidelines is available in the Collaborators section.
 
 
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